Before you travel:

1. Obtain an E-111 form: Reciprocal Health Agreement Travellers to E.U. Countries are strongly advised to obtain Form E-111 from a Post Office. This will entitle the holder to benefit from the reciprocal health arrangements which exist between E.U. Countries. Many insurers will waive the policy excess if the E-111 form is used.
2. Make sure all passports, visas, vaccinations and health requirements are up to date. Take all documents with you including travel insurance certificate.
3. At home lock all doors and windows and cancel milk and newspapers.
4. Don't take large quantities of cash. Take travellers cheques and/or credit cards.
5. Leave your valuable jewellery at home: do not be a target for thieves and muggers, and don't forget most travel insurance policies have single article limits . Make sure you have with you the emergency numbers to cancel your credit cards.

When you are travelling or on holiday:

1. Don't leave your home address visible on your baggage.
2. Keep all valuables, passports and money on you. Never pack these items in checked in baggage.
3. When you get to your destination, check that the tap water is safe to drink. To be sure, drink bottled water and avoid ice drinks. Check that the electrical fittings and heaters etc. in your hotel room are safe, health and safety standards are not always to the same standard we have in the UK.
4. Remember the sun may be more powerful than at home especially near or on the water. Use high factor sun screen. Be careful particularly to protect children.
5. Never leave belongings unattended or with strangers, especially at airports, stations, on the beach or places of entertainment, or unattended in a vehicle.
6. At your hotel, keep valuables and cash in a safe deposit box or in the hotel safe.
7. Please remember that you must obtain a police report in the event of any loss or theft.
8. Original documents are required in order to settle your claim. Please make sure you photocopy them before you send them to the claim adjustors.